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Northlich | Agency Profile, Contacts, AOR, Client Relationships

Service: full service

Main Telephone (513) 421-8840
Main Fax (513) 287-1858
Primary Address
720 East Pete Rose Way
Suite 120
Cincinnati, OH 45202

Northlich Contacts

Contacts (4)
Name Title State
Kathy S. President, Owner & Chief Executive Officer OH
Sample of Associated Brands
Email: *****@*******.***
Main Phone: (513) 421-8840
Direct Phone: *** **** ***   ext: ****
Direct Fax: *** **** ***
Assistant Name: ** **** ***
Assistant Phone: *** **** ***
Address: 720 East Pete Rose Way
Suite 120
Cincinnati, OH

Kerry B. Vice President & Group Creative Director OH
Dan W. Vice President, Strategy OH
Stephanie J. Manager, Business Development OH

Client Relationships

Brand Service From To Media Spend
******** *** ******** AOR - creative 2000 present *
********** **** media buying & planning unknown present *******
****** *********** public relations 2003 present *******
********* *********** public relations 1998 present *****
*** ******* AOR - creative 2004 present *

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Score 74 - Account in Jeopardy: Frisch's Big Boy promotes CMO amid brand repositioning

Subject: online video, social media, OOH, outdoor, regional marketing, promotion

Company: Frisch's Big Boy. Big Boy restaurants are currently located in Ohio, Kentucky and Indiana. 

Opportunity: Promoted Anne Mejia to EVP of marketing. In this role, Mejia is responsible for strategic marketing management, advertising, PR and digital marketing. Mejia joined Frisch's in February 2016 as interim CMO, where she led Frisch's brand re-positioning, including the redesign of the Big Boy logo and renovation of the Covington, Ky. location.

Sellers in Ohio, Kentucky and Indiana should reach out for online video, in-store and regional media revenue. Frisch's is not traditionally a large spender, but the addition of a new CMO plus a brand repositioning signals increases in the coming months. Growth plans include expanding into Tennessee and filling out the Ohio and Kentucky markets, so there is more opportunity available down-the-line (Vaughan said there is no concrete timetable for this yet).

In addition to Mejia's promotion, Frisch's recently named Jason Vaughn as CEO (April 2016) and added Danielle Becker as director of brand marketing (August 2016).

Agencies - new decision makers are, as we all know, the number one indicator that agency reviews will occur. While there are a number of new DMs at Big Boy, Northlich was just appointed less than a year ago. This doesn't mean that there is no chance of a review soon, just that it is less likely to occur in the next six months or so. 

Additional Information

Experience: Mejia joined Frisch's as interim CMO in February. She previously served as VP of marketing for ServiceMaster's franchise services group. She has also worked with restaurants including McCormick & Schmick's, Einstein Bros. Bagels, Jack in the Box and Carl's Jr. 

Brand Repositioning: In July, Big Boy revealed the refresh to the brand's image. Newly-appointed CEO Jason Vaughan said the change was needed in order to "freshen" the chain's appeal to loyal and new customers alike. In addition to an updated "Big Boy" (who apparently sports a healthier frame now), the company has plans to update its dining rooms. The Covington, Ky. location, which was updated this summers, will serve as inspiration for future designs. FRCH Design Worldwide was responsible for the new restaurant space (and was also the brains behind KFC's remodels earlier this year).

Lastly, Big Boy has added new items to it's menu, including "brupper" - breakfast for supper. 

Digital Breakdown: According to Pathmatics, Frisch's has spent $13,200 on three video ads so far this year (1.4 million impressions). The video ads were active from the end of March through June. All of these videos (100%) were placed through The Trade Desk (DSP). Top ad destinations included, alternet.corg,, and No desktop or mobile ads have been run this year.

Note that no digital ads were run for all of 2015.

Frisch's Restaurants 
2800 Gilbert Ave.
Cincinnati, OH 45206
(513) 961-2660

Anne Mejia
Executive Vice President, Marketing
(513) 961-2660

Danielle Becker
Director, Brand Marketing (since August 2016)
(513) 961-2660