Last updated: September 2020

  1. General information about cookies we use:
    1. Our Website uses cookies to distinguish you from other users of our Website in order to enable us to provide you with a good browsing experience and to help us to optimise and improve our Website.
    2. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device if you agree. Cookies contain information that is transferred to your device’s hard drive.


  1. We use the following cookies:
    1. Strictly necessary cookies. These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website, such as where you have registered an account to use our services. These cookies last for the duration of your browsing session.
    2. Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily, and to allow us to measure how many people visit our website so that we can ensure we have sufficient server capacity to deliver it to them.
    3. Functionality cookies. These are used to recognise you when you return to our Website. This enables us to personalise our content for you, for example by customising elements of the pages layout and to remember your preferences (for example, your choice of language or region).
    4. Targeting cookies. These cookies record your visit to our Website, the pages you have visited and the links you have followed. We use this information to make our Website and the advertising displayed on it more relevant to your interests. Where we use ‘third party’ cookies supplied by other vendors, then those cookies may also gather other information about other websites that you visit, so as to place you in an “interest segment”. This information is then used to serve interest-based advertisements which it is believed will be targeted to your interests. For more information about this type of interest based advertising, and about how to turn this feature off please visit or follow the link to the website of our advertising partners shown below. Without these cookies, advertisements you encounter will be less relevant to you and to your interests.


  1. You can find more information about the individual cookies we use and the purposes for which we use them in the table below:



Cookie Name


Purpose of Cookie and Information Collected


Cookie Duration

_biz_flagsA This cookie serves multiple purposes; it determines whether the user has submitted any forms, performed cross-domain migration or has made any tracking opt-out choices. 1 Year
_ga  Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 Years
_gat Used by Google Analytics to throttle request rate 1 Day
_biz_sid Collects data on visitors’ preferences and behaviour on the website – This information is used to make content and advertisement more relevant to the specific visitor. 1 Day
_biz_nA Collects data on visitors’ preferences and behaviour on the website – This information is used to make content and advertisement more relevant to the specific visitor. 1 Year


multiLogin Checks to see if user is logged in more than once End of Session
rack.session The cookie limits the number of times a user is shown the same advertisement. End of Session
_the_list_session Checks user session 1 Day



Used by chat integration


1 Year

_uiq_id Used by User IQ 1 Year



Used for out single sign on service


End of Session


  1. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
  2. You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Alternatively, you can visit which provides general information about cookies and how you can manage cookies on your computer. Please note that if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.